Intergenerational Communication in the Workplace

With baby-boomers retiring and younger generation participating in the workforce increasingly, the business world is currently going through an important cross-generational transition in the workplace.

This transition, which makes it necessary for employees from several generations work together, brings unknown dynamics into the workplace: Competence sets change, the transfer of knowledge and information is redesigned, the workplace becomes a melting pot of different ages.

Moreover, an increasing number of generation Y employees take active roles in the professional life. The number of Gen Y employees, who have a different approach to classical management philosophy, will be 50% of the total number of employees in the workforce in the next 5 years. Generation Z has already started to show up.

Consequently, managing the cross-generational transition and understanding younger generation employees better have become an essential requirement for the organizations.

This program helps the participants understand the concepts of generation diversity and cross-generational transition. It supports the participants in developing communication strategies in order to manage intergenerational teams.

Program content

The intergenerational approach

What is generation?

The chronology of generations

Half of the workforce: The DNA of the generation Y

Coming soon: Generation Z

Managing with an intergenerational approach

Different generations: What do they think? How do we perceive?

When generations work together: Collaboration, conflicts, tension and the main reasons.

Making the intergenerational collaboration work in the office

The expectations of different generations

The impact of intergenerational workplace to our management style

Reinforcing the links among the generations Building bridges and resilience strategies

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